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Using Wireless To Enable Hospital Technology | Case Study

Empowering Hospital Technology With Comprehensive Wireless: Black Box Case Study

Black Box partnered with University of Chicago Medicine to create a comprehensive wireless network that not only solved current problems, but enabled cutting edge technology. So what were the results?

  • Provided the capability to use leading edge tools everywhere 
  • Improved hospital experience for tech-savvy guests/patients
  • Allowed hospital to introduce new apps with confidence
  • Telemetry alerts/nurse call
  • Good to Go” enhances patient-care experience 
  • Keyboard-less login for efficiency and compliance
  • iPads now common throughout facility
  • Everyone notices lesser wireless capabilities in other parts of campus
  • Reduced need for maintenance and constant upgrades of old wireless system

University of Chicago Case Study

Click on each slide below to listen to the comprehensive presentation that accompanies each slide.


To learn more about our wireless solutions, visit our wireless section, or get in touch with a Black Box representative at  


The ROI of In-Building Wireless | Black Box

The ROI of In-Building Wireless

The uptake in in-building wireless – DAS, Small Cells, and Wi-Fi – continues to grow in line with the massive growth of wireless data. Enterprises are now taking notice and asking key questions, including:

  • What is the business model for acquiring a DAS or Small Cell solution?
  • What is the role of the enterprise, the carrier, and the system integrator during a deployment?
  • How does DAS, Small Cells, and Wi-Fi work together to support all of my wireless needs.
  • What is the value of a turnkey installation?
  • What is the business case for wireless?

At recent #AGL and #HetNet conferences we had a chance to participate on panels that explored these important questions. Watch our brief video and listen to Kevin Swank, Director of Product Marketing, talk about these key topics and how they affect the enterprise.


What does Increasing Wireless Demand mean In-Building?

What does Increasing Wireless Demand mean In-Building?

Today, IT leadership is tasked with improving workflow and satisfying customer demands for in-building wireless. For many, new wireless apps and devices hold the key to new opportunities. But as wireless demand skyrockets, IT professionals are struggling to keep up with the volume.

A few short years ago, Smartphone penetration was at 40%. Today that number has ballooned to 74%. And that is not the only wireless statistic that is increasing. Indoor Smartphone usage, BYOD usage, Wi-Fi growth – all of these wireless statistics are increasing.

Why are these Statistics Important?

It’s important for IT staff members to be aware of wireless trends so they can properly execute a plan. For an enterprise, this includes using wireless to aid the enterprise’s mission, achieve user satisfaction, and support the building infrastructure. For specific venues, such as hospitals, wireless is more specialized and can be used to improve patient safety and workflow, patient and staff satisfaction and overall operations.

The good news is that enterprises and hospitals that embrace wireless are growing revenue 50% faster than their counterparts. The downside is, most IT staff members lack the expertise, budget and manpower to manage wireless comprehensively, resulting in misguided wireless expectations and unnecessary costs.

 The Different Uses of Wireless

The first step in correctly adopting a comprehensive wireless strategy is to acknowledge all of the different wireless needs to ensure everyone’s requirements are being met.

Download either our enterprise or healthcare Prezi to see in detail the applications, devices, and types or wireless required to support wireless comprehensively in-building.

Comprehensive Wireless Solution for Enterprise Hospitals

How Black Box Met Cook Children’s Present and Future Wireless Needs

Like many healthcare systems across the country, Cook Children’s in Fort Worth, Texas, had been experiencing wireless connection issues for years. Use of their guest network had increased by over 1,000 percent in the past five years. Patients, physicians, nurses, staff and even mobile clinical devices were demanding more and more of their wireless network’s capabilities.

With multiple legacy networks set up across the system using various wireless applications, Cook Children’s IT department knew they needed to find an alternative solution. The hospital turned to Black Box, which offered a single, comprehensive wireless solution focused on coverage, capacity and criticality. This solution was Medical Grade Wireless Utility (MGWU).

MGWU allows hospital-owned buildings to transfer any wireless signal across more than 1 million square feet of the medical center. To Cook Children’s, this made both financial and functional sense. Utilizing MGWU, Cook Children’s was able to:

  • Lessen the healthcare system’s reliance on vendors
  • Allow IT to introduce new applications and devices without experiencing control issues
  • And provide a more reliable Wi-Fi connection to enterprise, clinical and patient users.

“This comprehensive and scalable solution meets the needs of doctors, nurses and staff. As a patient-centric care facility, it is equally vital that this solution meets the needs of the patients we care for, along with their families and their visitors,” Michael Zachary, Director, IT Enterprise Architecture for Cook Children’s says.

Looking Ahead to Future Capabilities

Now that Cook Children’s had a wireless infrastructure they can trust, Zachary and Black Box looked ahead to new network needs.

The hospital next worked with Black Box to integrate nurse call and bedside physiological monitoring alarms in the neonatal intensive care unit. This allowed for nurses to be efficient while providing critical emergency response across an expansive set of private rooms.

Cook Children’s then worked on a clinician-driven initiative, where they were able to increase the use of hospital scanners to more than 97 percent – 25 percent above the industry average.

To learn more about how the Black Box Medical Grade Wireless Utility project exceeded Cook Children’s expectations, download our case study.